At upgrate infotech, we prioritize transparency, data security, and user trust. This Privacy Policy outlines how we collect, use, and protect personal information when you visit our website www.upgrate.in, engage with our services, or interact with our digital platforms. By using our website or services, you agree to the terms in this policy.
Who we are
We are upgrate infotech, a leading software development and digital marketing company in Lucknow, India. With over 8 years of experience, we offer services such as website development, custom CRM/ERP solutions, mobile app development, SEO, and social media marketing. Our website acts as a hub for customers seeking reliable IT solutions, and we are committed to keeping your personal information secure and confidential. Our website address is: https://www.upgrate.in.
Comments
When visitors leave comments on our website, we collect the data shown in the comment form. We also gather the visitor’s IP address and browser user agent string to assist in spam detection and website security. This process helps us provide a secure and reliable user experience, which is essential for maintaining trust and data integrity.
Media
If you upload images to our website, we advise you not to upload images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images hosted on the site. This ensures that your privacy is not compromised by shared media.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember user preferences and track website activity. These may include:
- Session cookies to manage your login state.
- Analytics cookies for tracking user behavior.
- Functionality cookies to save user preferences.
You can choose to disable cookies through your browser settings. However, doing so may affect your ability to use certain features of our website.
Using cookies helps improve site performance and SEO, ensuring our site ranks higher for relevant searches like “best software company in Lucknow” or “CRM development services in India.”
Embedded content from other websites
Our site may contain embedded content (e.g., YouTube videos, social media feeds, or blog articles). Embedded content from other websites behaves exactly as if the visitor has visited the external site directly.
These third-party websites may collect data, use cookies, and monitor your interaction with that content. We do not control and are not responsible for the privacy practices of these third-party sites.
Who we share your data with
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Trusted third-party service providers for analytics, hosting, or marketing purposes.
- Legal authorities when required to comply with local laws and regulations.
We ensure that all third-party partners adhere to strict data security protocols.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is to recognize and approve any follow-up comments automatically.
For users that register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their information at any time (except username changes).
What rights you have over your data
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to update, correct, or delete your information.
- Withdraw consent at any time if we are processing your data on that basis.
- Lodge a complaint with a relevant data protection authority if you believe we’ve misused your data.
These rights support GDPR and India’s Personal Data Protection Bill guidelines.
Where your data is sent
Visitor comments and form submissions may be checked through automated spam detection services. Additionally, some data might be transferred to secure servers outside India for analytics, backup, or email service functions—all handled securely using encryption and access control measures.
Final Note
We are committed to safeguarding your digital footprint. At upgrate infotech, we believe in privacy-first software development, SEO strategies, and transparent marketing solutions. If you have any questions regarding our Privacy Policy, please contact us at info@upgrate.in.
Stay secure, stay informed.